Waterville Creates has a combined ticketing system that will allow you to make purchases, update your demographic information at will, see your purchasing history, and access your electronic tickets. In order to access your account for the very first time you will need to reset your password. If you cannot log in to your account or encounter any other issues while trying to make an online purchase, please call the Ed Harris Box Office at 207.873.7000.

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Purpose

Waterville Creates (WC) is committed to ensuring that its venues, including all program spaces at the Paul J. Schupf Art Center at 93 Main Street and the Waterville Opera House at 1 Common Street (together, the “Premises”), are safe and welcoming spaces for all. We expect all visitors (including all persons on the Premises at any time for any reason), contractors, patrons, event attendees, volunteers, and staff (“Participants”) to recognize and honor one another with dignity and respect. We have no tolerance for any acts of harassment or harmful behavior.

This code of conduct outlines our requirements, policies, and prohibitions for Participant behavior on the Premises as well as the consequences for unacceptable behavior. All determinations of appropriate or inappropriate behavior are made at the sole discretion of Waterville Creates, and the decision of any Waterville Creates staff member, representative, or agent onsite will be final.

Rules of behavior and conduct

For the safety and comfort of all persons and the protection of WC property, the following requirements, policies, and prohibitions will be strictly enforced on the Premises:

• All Participants must be considerate, respectful, and mindful of fellow Participants.
• All Participants must refrain from behavior that will disrupt other Participants. This includes sustained disruption of events by talking, singing, use of audible devices and cell phones.
• All Participants must provide supervision of children in their care.
• All Participants must comply with all federal, state, local, or other applicable laws, and other WC policies, and any activity in violation of the foregoing is prohibited on the Premises.
• Participants must wear clothing covering the upper and lower torso of their bodies, and shoes must be worn at all times.
• Participants shall not leave any packages, backpacks, luggage, or any other personal items unattended. Personal property must be within sight of the owner and must not take up seating or space needed by others. Unattended items will be discarded.
• Physical, written, verbal, or other abuse, intimidation, threats, harassment (including harassing photography or recording), stalking, pushing, shoving, spitting, use of profanity, or use of any physical force whatsoever against any person is prohibited.
• Hate speech is prohibited. For the purpose of this policy, hate speech is defined as any form of expression, including spoken, written, and non-verbal, intended to vilify, humiliate, or incite hatred against a person or group of persons on the basis of race, religion, skin color, sexual identity, gender identity, ethnicity, disability, national origin, or any other protected status.
• Possessing, selling, distributing, consuming drugs, or using drug paraphernalia is prohibited.
• Stealing, damaging, or unauthorized use of furniture or equipment is prohibited
• Indecent or obscene conduct or any indecent exposure is prohibited.
• Weapons and any items which may cause danger to others or create fear of impending harm are strictly prohibited.
• Participants may be subject to bag checks and/or electronic scans by security personnel prior to entering WC venues.
• Participants visibly under the influence or intoxicated such that their faculties are impaired or they endanger the safety of others are not allowed at WC venues, events, and programs.
• Open flames from devices such as candles, matches, or lighters are prohibited.
• Tobacco use and smoking in all forms, including electronic cigarettes, is prohibited on the Premises.
• Sleeping or exhibiting the appearance of sleep is prohibited on the Premises.
• Participants may not recline or put their feet on WC furniture, lie on the floor, stand on chairs, sit or stand on tables, or block aisles or doorways.
• Bathrooms may not be used for bathing, shampooing, laundering, shaving, hair cutting/trimming, sexual activity, or drug use.
• The use of wheeled devices, including roller skates, shoes, blades, motorized and non-motorized scooters, hover boards, shopping carts, skateboards, or Segways are prohibited on the Premises. These restrictions do not apply to ADA assistive devices or baby strollers.
• No Participant may enter or remain in non-public/staff-only areas unless accompanied or authorized by a staff member.
• Viewing sexually explicit images on personal devices is prohibited.
• Animals other than service animals trained to perform work or a task as required for a person with a disability are prohibited from entering program areas (theaters, galleries, studios, Opera House).
• Participants may not campaign, petition, gather signatures, interview, survey, distribute fliers or samples, solicit donations or money, conduct sales, or distribute literature on the Premises without prior authorization from WC.
• The Premises are solely for the use of those attending or participating in a WC program or event or for the purpose of accessing the services or offerings of other tenants in the Premises. No loitering shall be permitted.
• Interference with the normal operation of any security system on the Premises, or any attempt to defeat, overcome, work around, or otherwise interrupt the operation of any security system, including propping doors open for access at a later time, is prohibited.
• WC reserves the right to revise this code of conduct when necessary, as determined in its sole discretion.

Consequences of unacceptable behavior

Anyone who engages in prohibited behavior, or who fails to abide by the requirements of this Code of Conduct, is subject to such action as may be deemed appropriate by WC, its staff, or authorized agents (including security personnel), including but not limited to expulsion from the venue without warning or refund. Failure to comply with a request to leave the venue for violation of this Code of Conduct may result in immediate referral to law enforcement and/or criminal charges pursuant to Title 17-A section 401 of the Maine Criminal Code, or such other criminal charge or charges as may be warranted.

The views and opinions expressed during our programs are solely those of the artist(s)/speaker(s) and do not reflect the views or positions of Waterville Creates, the Waterville Opera House, Maine Film Center, Ticonic Gallery + Studios, or our staff and board of directors. The appearance of a particular artist or speaker at our venues does not constitute an endorsement by us of any views, opinions, or ideas expressed by the artist or speaker.

Photographic, video, audio, and other recordings may be captured by Waterville Creates at its events and venues, including the Maine Film Center, Waterville Opera House, and Ticonic Gallery + Studios. This media may be used for marketing purposes in print, web, and social media marketing, as well as in third-party publications. Your presence at Waterville Creates events and venues constitutes your consent to being included in such media recordings.

Live performance seating generally opens one hour prior to the start of the show. Films, classes, and other event seating opens approximately 30 minutes prior to their start time.