Full-Time; Exempt Status

The event + volunteer coordinator serves as a valuable member of the Waterville Creates (WC) team
and provides critical support across the organization to coordinate all logistics related to member events,
special receptions, and general events. The event + volunteer coordinator oversees all aspects of the
volunteer program, including recruitment, training, and recognition of the volunteer corps. The coordinator
serves as a primary point of contact for all WC internal and external events.

Essential Duties/Responsibilities

• In partnership with program staff, supports the planning, design, set-up, and execution of special events
  across the organization including staging programs/receptions at the Maine International Film Festival as
  well as organizing Ticonic Gallery exhibition openings, Waterville Opera House special events, and WC
  membership program events.
• Responsible for pre- and post-communications, catering arrangements, audio/visual needs; oversees
  schedule and trains event staff and volunteers.
• Ensures clear communication with appropriate WC staff, vendors, and volunteers while adhering to WC
  event policy + protocols.
• Ensures that related volunteer and vendor paperwork is completed in a timely fashion.
• Works with administrative coordinator to ensure payments, deposits, and invoices are processed according to contract deadlines.
• Responsible for monitoring event expenses to keep within budget parameters.
• Serves as primary point of contact for events and related questions, rental inquiries; addresses issues as they arise in a tactful and professional manner.
• Manages volunteer database and communication, recruits and trains new volunteers, and ensures that all events have adequate volunteer support.
• Develops and manages volunteer reward and recognition program.

Knowledge/Skills/Experience Requirements

• 3 years of event management experience, public program oversight, and/or coordination of large public
  functions.
• Self-motivated, enthusiastic demeanor with ability to work well with diverse audiences.
• Excellent communication and organizational skills; detail- and deadline-oriented; highly collaborative
  approach to project management.
• Ability to manage multiple assignments simultaneously, exceptional customer service, and excellent
  creative problem-solving skills.
• Valid Maine Driver’s License.
• Ability to work nights and weekends is essential.

Physical Demands/Conditions/Requirements

Work is performed in a general office environment. Light lifting (up to 50 pounds) required. Full range of physical mobility including walking, sitting, standing, stooping, carrying, reaching, and manual dexterity is required.

Equal Opportunity Employer

Waterville Creates (WC) seeks qualified applicants from diverse backgrounds and lived experiences to apply for the opportunity to join our team. WC is committed to building a more equitable work environment that includes a wide array of voices. We believe a diverse workforce strengthens our organization by increasing representation, expanding access, and building a strong creative coalition for the work we undertake. Waterville Creates is proud to be an Equal Opportunity Employer.

About Waterville Creates

Waterville Creates connects artists, organizations, and the public with arts and cultural events and programs happening in our community. Supporting and promoting arts education, exhibitions, theatre, film, music, and dance that is accessible to all, Waterville Creates is leading the effort to make Waterville an exciting cultural destination and a thriving, vibrant community. For more information about Waterville Creates, visit watervillecreates.org

$50,000–$55,000/year

To Apply: Please send cover letter, resume, and three references to [email protected]

This position will remain open until filled.

Temporary/On Call; Non-Exempt Status

The Event Assistant supports the successful execution of live events held by Waterville Creates. The event assistant is a public-facing professional who demonstrates excellent customer services and hospitality skills, possesses superb attention to detail, abides by state and organizational regulations and policies, and ensures the pre- and post-show readiness and cleanliness of the Maine Film Center, Waterville Opera House, and Ticonic Gallery + Studios (“Venues”). They serve as a welcoming resource for patrons and performers during live events; elevate questions, concerns, and suggestions to management on a timely basis.

Essential Duties/Responsibilities

• Sets up and breaks down events, including loading or unloading band equipment, striking sets, setting out tables and chairs, and assists with decorations or special signage.
• Greets customers and processes merchandise sales and concessions, including alcoholic beverages in accordance with health, safety, and legal requirements.
• Ensures a welcoming, respectful, and pleasant atmosphere; reports all issues to management or relevant authorities.
• Occasionally provides transport within Waterville for performers or performers’ staff, picks up catering or event materials.
• Provides coverage at Box Office + Concessions as requested.
• Provides guest services support for all venues across the organization.
• Attends all staff meetings.
• Performs all other related duties as assigned.

Knowledge/Skills Experience

• Strong organizational and time management skills.
• Strong interpersonal and customer services experience.
• Ability to work independently with attention to detail and strong degree of accuracy.
• Previous customer experience in a fast-paced retail environment a plus.
• Previous concert, theatre, festival, or special event production experience a plus.
• Ability to work collaboratively.
• Ability to become familiar with new software and IT systems.
• Ability to be flexible, adapt, and problem-solve when faced with unexpected challenges.
• Must have a valid driver’s license.
• Due to the nature of live events, the Event Assistant’s schedule falls heavily on weekends and evenings.

Physical Demands/Conditions/Requirements

Work is performed in a general office environment. Light lifting (up to 50 pounds) required. Full range of physical mobility including walking, sitting, standing, stooping, carrying, reaching and manual dexterity is required.

Equal Opportunity Employer

Waterville Creates (WC) seeks qualified applicants from diverse backgrounds and lived experiences to apply for the opportunity to join our team. WC is committed to building a more equitable work environment that includes a wide array of voices. We believe a diverse workforce strengthens our organization by increasing representation, expanding access, and building a strong creative coalition for the work we undertake. Waterville Creates is proud to be an Equal Opportunity Employer.

About Waterville Creates

Waterville Creates connects artists, organizations, and the public with arts and cultural events and programs happening in our community. Supporting and promoting arts education, exhibitions, theatre, film, music, and dance that is accessible to all, Waterville Creates is leading the effort to make Waterville an exciting cultural destination and a thriving, vibrant community. For more information about Waterville Creates, visit watervillecreates.org

$17.00/hour

To Apply: Please send cover letter, resume, and three references to [email protected]

This position will remain open until filled.