Our box office is currently closed to in-person visitors due to the COVID-19 pandemic. We are available by phone at 207.873.7000.
Office hours are 12:00pm-5:00pm, Monday-Friday. The pre-show box office is located on the 1st Floor and opens one hour prior to showtime. The primary box office is located at 1 Common Street on the 2nd Floor (above City Hall) at the Concessions Stand.
On Sale Dates
Tickets for new events will go on sale at 12:00pm on the sale date. There is a one-week pre-sale period for members.
Visa, MasterCard, Discover, and American Express accepted.
There is a $3.00 per ticket service fee for all transactions.
Tickets are nonrefundable. Tickets may be exchanged for another performance of the same show for a $2.00 per ticket charge. Memberships, gift certificates, and merchandise are nonrefundable.
Unless specifically noted, senior prices begin at age 65. Military discount is the same as the senior discount. Student prices apply to those under age 18 or with a valid college ID. Group discounts are available for 10 or more tickets purchased in the same transaction. Please call the box office to reserve group tickets.
Children ages 3 and up require tickets. Children under the age of 3 years old may sit on an adult’s lap and do not require a ticket. Our productions are intended to appeal to a broad age range. Not every event is suitable for all ages. Please consider your child’s maturity, attention span, interest, and ability to sit still before purchasing tickets.
Accessible seating is available only on the orchestra level. The elevator does not access balcony seating. Listening devices are available for theatre productions. Please visit the technician at the sound board at the back of the orchestra section to request a listening device.
We do not mail tickets. Ticket scammers are on the rise! The Waterville Opera House cannot guarantee any tickets purchased from a third-party vendor. Always purchase tickets directly through our website or from our Box Office staff.
Members enjoy a 15% discount on all Opera House events, a one-week presale window, and advance notice of upcoming events.
For most performances, the house will open for seating 30 minutes before show time.
Some of our shows contain strobes and other lighting effects, smoke, and loud sound effects. If you are concerned about sensitivity to any of these, please contact the box office in advance for more information.