March 27, 2020

Dear Patrons,

As you know, over the past two weeks, Waterville Creates! – like countless other arts organizations across the country and the world – made the difficult but necessary decision to suspend public programming at the Waterville Opera House, Railroad Square Cinema, and Common Street Arts in an effort to mitigate the health risks of COVID-19. Because literally everything we do is designed to bring people together in celebration of creative expression, this decision has impacted every aspect of our organization – from programming and staffing to marketing and development.

The most difficult decisions that we have made by far have been those that impact our incredible staff – the people who work behind the scenes every day to bring outstanding arts and cultural activities to our community. Due to the cessation of programs and the related lack of income, we were forced to furlough the majority of our staff until we are able to resume programming. While this has been truly devastating, our goal is to ensure that Waterville Creates! remains solvent and stands ready to welcome staff and patrons back with open arms. We eagerly await the moment when we can once again show movies, host concerts and plays, and view and create art in the most meaningful way possible – together.

While our doors may be closed for now, we remain committed to fostering creativity and providing inspiration to our community through these difficult times. From offering Facebook live art club events and piloting “Art for All Kits” that will be distributed in conjunction with free meal programs to sharing links to online resources like filmmaker Q & As and streaming broadcasts from the Met, we will be creating and curating opportunities to connect our community with inspiring, creative, artistic content.

Finally, we have been humbled by the incredible generosity of patrons who have made donations, renewed memberships, and reached out with kind words of encouragement. Your support is inspiring and affirms that our community is – and always has been – one that values the unique power of the arts to enrich lives and strengthen community bonds.

We can’t wait to see you again in person. In the meantime, we look forward to connecting with you virtually.

Shannon Haines, President + CEO
Patricia King, Vice President
Mike Perreault, Executive Director, Maine Film Center
Tamsen Brooke Warner, Executive Director, Waterville Opera House

 

**********************************************

 

March 18, 2020

Dear Patrons,

We want to personally thank you for your continuing support of Waterville Creates!, the Maine Film Center, and the Waterville Opera House. As we monitor the rapidly evolving public health risks associated with COVID-19, our top priority is the health and safety of our audiences, performers, employees, and the community at large.

Based on the recommendations of public health officials and medical professionals, all programming at the Waterville Opera House, Railroad Square Cinema, and the Common Street Arts classroom and studio has been suspended until further notice. We will continue to monitor developments and recommendations from public health officials and make modifications based on the information we receive. In addition, the Waterville Creates! administrative offices are closed to the public during this time.

We will offer refunds or exchanges to ticket holders for paid events and programs. The Waterville Opera House is working to reschedule several of their impacted events and asks that patrons retain their tickets until an announcement is made regarding rescheduled dates. This information will be communicated via their website (www.operahouse.org), email newsletter, and Facebook page. If you are unable to make a rescheduled event, ticket refunds will be made available through the Waterville Opera House box office at that time.

As you can imagine, in addition to the heartfelt disappointment of our entire staff at having to cancel programming, we will also be suffering extreme financial loss as a result of these necessary actions. If you are able to consider waiving your refund or converting your ticket fee to a voucher for future performances and programs, it would make a huge difference to our ability to recover from this unprecedented challenge and continue to offer outstanding arts opportunities in the future. If you would like to make a donation, you may do so through our website or by mailing a check to Waterville Creates!, 10 Water Street, Suite 106, Waterville, ME 04901.

Thank you again for your support of the arts and for your patience and understanding as we navigate these challenging times. This page will be updated on a frequent basis.

Sincerely,

Shannon Haines, President + CEO
Patricia King, Vice President
Mike Perreault, Executive Director, Maine Film Center
Tamsen Brooke Warner, Executive Director, Waterville Opera House